International Customers

If you're reading this page, it's because you're one of our valued customers who resides outside of the United States.  Thank you for taking the time to look over our international policies, and please contact us with any questions prior to ordering.  The satisfaction of our worldwide customers is very important to us.

Some items may be delayed for several days before shipping outside the USA.  OpticsCamp.com is an authorized stocking dealer for many products, but we also source products directly from several suppliers in the continental USA.  Please be aware that your order may be delayed based on stock availability, shipping destination, method of payment, and customs inspections.  Expedited shipping is available, but wait times of up to five business days are possible.  Once your order ships, it is usually delivered within five to ten additional days.  We strive to offer quick and efficient shipping to our international customers, but we cannot take responsibility for shipping delays caused by situations outside of our control, such as customs inspections or carrier limitations.

Due to widespread fraud and abuse, all orders shipping to a destination outside of the United States or Canada must be paid for either by bank wire, certified bank check, or PayPal with a verified PayPal account.  Any orders placed on our website with a shipping address outside of the United States or Canada paid for by any other method of payment will be put on hold until fraud risk can be evaluated.

All orders placed via our website and paid for with credit cards that originate from outside of the United States are assumed to be fraudulent until verified, because we cannot utilize address check systems for those countries.  For these orders to be released, customers must complete a bank release form to authorize release of address information from the card issuing bank.  Orders will only be released if the bank verifies the address on file as valid.  We apologize for any inconvenience this may cause.  

The following documents are NOT valid for address and identity verification:

• National identification cards
• Utility bills
• Hunting licenses
• Passports
• Purchase receipts

 
Please do not send these documents to us for verification, they will not be accepted.

International customers who may be apprehensive about purchasing directly from our website may also purchase from us on eBay, where our auctions can be found under our userid OpticsCamp.  Click here to view our eBay auctions.

Trying to order through our website?

If you are trying to place an order through our website but are unable to do so, please contact us by using the contact form.  Shipping may be disabled to your country until we verify carrier reliability and fraud risk.  Once we do so, your order will ship normally.  If your order contains items that require an export license, we will contact you with any relevant information and instructions.

Export Regulations

International customers are urged to contact OpticsCamp.com either by email, phone, or Skype chat (userid opticscamp) prior to placing their order.  Special regulations regarding the sale of certain equipment (such as rifle scopes, red dot scopes, and rangefinders) can cause order delays and prevent your order from reaching its destination.  Read the section below labeled "The Export Process" for more information.

The Export Process

Some products are considered under special control by the US Department of Commerce or the US State Department.  Depending on your country, OpticsCamp.com may be required to apply for an export license before we can ship your item.  The process can be confusing, so this page exists to help our customers understand the process of exporting rifle scopes, red dot sights, and reflex sights.

We handle the licensing process for our customers. Depending on the destination country, this process can be complicated and time consuming.  There is no additional fee for this service.  However, any order that is cancelled before an export license is granted will be subject to a 15% restocking and service fee.  Likewise, any order that requires an export license that comes back as denied will also be subject to a 15% restocking and service fee.

Is an export license required for my country?

OpticsCamp.com is required to apply for an export license if you are ordering a product such as rifle scope, red dot sight, RedRing sight, or other firearms sighting device and having it shipped outside of the USA unless you are in one of the countries listed below.  If you are ordering from one of these countries, the order process does not require a license and your order will ship normally.  You may still be required to pay import duties or tax once the item arrives in your country.  

• Albania
• Australia
• Belgium
• Bulgaria
• Croatia
• Czech Republic
• Denmark
• Estonia
• France
• Germany
• Greece
• Hungary
• Iceland
• Italy
• Japan
• Latvia
• Lithuania
• Luxembourg
• Netherlands
• New Zealand
• Norway
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Turkey
• United Kingdom

Countries not on this list may take longer to process due to the export license application process.

Import Licensing

You may be required to apply for an import license from your country's government before our export license is approved.  When necessary, OpticsCamp.com assists customers with the process of applying for an import license.  This is not always required.  We will contact you if you are required to obtain an import license.

Delayed Shipping Times Due to Export Controls

If you reside in a country that requires us to acquire an export license, please be aware that your order may be delayed for up to eight weeks while the licensing process is completed.  We apply for licensing immediately after your order is placed, but once our license request is submitted, it is outside of our control and we are simply waiting for the appropriate government agencies to approve of the export.   This is completely normal.  Please contact us regarding your order at any time to check up on the status of the export license.